APPOINTMENT
Accor Dubai Deira and Dubai Gold District have announced the appointment of Mohamad Ali Shaikh as the new Cluster Operations Manager.
This appointment marks an important step in the cluster’s focus on elevating guest experience, operational efficiency, and team development across six key properties in the area.
Ali brings almost 20 years of extensive experience across the Accor brand in the UAE, with expertise in hotel operations, team management, guest experience and revenue strategy.
Most recently, he served as Director of Operations at Novotel Bur Dubai, where he oversaw day to day hotel operations and helped strengthen coordination between departments. During his time there, he focused on optimising guest journeys and ensuring service consistency.
Before that, he was Rooms Division Manager at Novotel and ibis Mall Avenue Dubai. He led several digital transformation projects including Opera Cloud migration.
Earlier in his career, he held roles at Pullman Deira City Centre, ibis Al Rigga and Novotel Suites and ibis Mall of the Emirates.
In his new role, Shaikh will oversee operations across six hotels: Novotel Dubai Gold District, Mercure Dubai Gold District, Mercure Dubai Deira, ibis Styles Dubai Gold District, ibis Styles Dubai Deira and Aparthotel Adagio Dubai Deira.
His experience across multiple Accor brands and markets positions him well to guide the cluster through its next stage of development.
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