IATA Survey Highlights Industry Readiness and Support Needs for ONE Record Adoption
The International Air Transport Association (IATA) has released the results of a survey of air cargo industry stakeholders to assess awareness, readiness, and support requirements for implementing ONE Record as the preferred data-sharing standard for air cargo from 1 January 2026.
Survey findings on awareness and readiness
The survey indicates growing familiarity with ONE Record across the air cargo sector. More than 70% of respondents reported awareness of the standard, and nearly 50% indicated they consider themselves ready to implement it. The findings suggest the industry is progressing toward adoption while also identifying areas requiring additional support.
Expectations for continued IATA support
Respondents highlighted the need for further engagement and guidance as adoption moves forward. Key expectations include:
78% of participants are welcoming additional pilot projects and demonstrations
75% seeking more peer examples and shared learning opportunities
80% requesting regular communication and practical guidance
In response, IATA plans to continue supporting ONE Record adoption by expanding pilot participation, offering training, webinars and certification programmes, sharing best practices and implementation case studies, and working with regulators and IT service providers to align adoption efforts across the ecosystem.
Commenting on the findings, Brendan Sullivan, Global Head of Cargo at IATA, said the survey shows that stakeholders are moving toward ONE Record while looking for stronger coordination and guidance. He added that IATA will expand pilot opportunities and work closely with regulators and technology providers to support consistent adoption and modernisation of air cargo processes.
ONE Record adoption in practice
ONE Record provides a single digital data model for air cargo, allowing stakeholders to exchange information more efficiently across the supply chain. The standard improves transparency and collaboration, reduces manual processes, and establishes a digital foundation for future developments, such as automation.
More than 30 ONE Record pilot projects are currently active worldwide. Examples include:
Cathay Pacific is using ONE Record for eAWB submission, shipment tracking and customs status updates
CHAMP enabling real-time booking pre-advice between airlines and ground handlers
Turkish Cargo is implementing shipment-level tracking across its cargo operations
Shandong Airlines is supporting digital booking exchanges with freight forwarders
Korean Air and GLS-KR are automating shipment record creation from cargo systems
Lufthansa is working with Schenker and Riege to enable end-to-end tracking from freight forwarder systems to airline platforms
IATA stated that these pilot projects demonstrate how ONE Record is supporting a shift from fragmented, document-heavy processes to more connected, data-driven cargo operations, while providing a scalable framework for future industry requirements.
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