United Enhances Guam Service with New 737 MAX 8 Fleet and Upgraded Lobby

United Updates Guam Hub with New 737 MAX 8 Fleet and Lobby Upgrades

United Airlines is improving the travel experience at its hub in Guam by replacing its Boeing 737-800 fleet with Boeing 737 MAX 8 aircraft. The airline is also upgrading the check-in lobby at Antonio B. Won Pat International Airport by installing new kiosks to reduce congestion and enhance efficiency.

The first Boeing 737 MAX 8 is scheduled to arrive in February 2026. This aircraft will feature seatback entertainment for every passenger, larger overhead bins, Wi-Fi available for purchase, extra-legroom seating options, Bluetooth connectivity, and LED lighting.

David Kinzelman, United’s Chief Customer Officer, said, “Investments in new aircraft and the lobby at Guam will support a consistent experience for customers traveling to and from the mainland U.S.”

Sam Shinohara, Managing Director of Airport Operations, Asia-Pacific, added, “Guam serves as a hub connecting communities across the Pacific and the U.S. This investment supports employees and the region’s tourism economy.”

New Aircraft Features

• Up to 166 seats per aircraft, including 16 United First seats.

• USB charging ports and seatback entertainment with accessibility features.

• Wi-Fi is available for purchase, with Starlink planned for the fleet in the coming years. MileagePlus members will have free access to Starlink.

• Seatback entertainment features a diverse selection of movies, TV shows, podcasts, audio playlists, and games in 16 languages.

• Front rows of Economy can accommodate a medical stretcher when needed.

Lobby Upgrades

• New kiosks installed in Guam are up to 55% faster, reducing average check-in time to under two minutes.

• Expanded self-service capabilities, including options for customers who have missed their flight.

• The lobby is being redesigned to reduce congestion, with kiosks arranged in a two-step configuration.

• Construction is expected to be complete by mid-October.

Schedule Updates

From December 1, 2025, to March 27, 2026, flights from Saipan to Guam will depart earlier three days a week to allow same-day connections to Honolulu.

United in Guam

• The Guam-based fleet serves 15 destinations with 12 flights per day, including the Island Hopper route connecting Guam to Hawaii.

• Flights operate to Japan, the Philippines, Palau, and other Pacific destinations.

• United employs more than 1,000 people across Guam and Micronesia, many with long-term tenure.

• The airline supports regional nonprofits with donations and volunteer hours.