Emirates Expands Chauffeur-Drive Service to Narita and Kansai Airports

Emirates Expands Chauffeur-Drive Service in Japan to Narita and Kansai Airports

Emirates has announced the expansion of its Chauffeur-Drive service in Japan, extending the offering to customers travelling from Narita International Airport from 1 February 2026 and Kansai International Airport from 1 March 2026. These locations will be added to the existing Chauffeur-Drive service at Haneda Airport, making Emirates the only international airline to offer chauffeur-driven service across multiple airports in Japan.

Available to First Class and Business Class customers travelling on eligible Emirates-operated flights, the Chauffeur-Drive service provides complimentary private transfers between the airport and a customer’s home, hotel, or office, supporting a more seamless ground travel experience.

At Narita International Airport, eligible customers also have access to Emirates’ airport lounge located in Terminal 2.

Service Coverage and Key Details

• Chauffeur-Drive service includes up to 100 kilometres per journey, calculated based on the shortest distance between the airport and the designated pick-up or drop-off location.

• Service from Narita International Airport covers the Tokyo 23 wards and most areas of Tokyo, as well as Chiba, Saitama, and Kanagawa prefectures.

• Service from Kansai International Airport covers Osaka City and most areas of Osaka, Nara, Kyoto, and Hyogo prefectures.

• Travel beyond the 100-kilometre allowance is charged at JPY 500 per additional kilometre, plus applicable tax or VAT.

• Excess mileage charges must be paid directly to the driver, either in cash in Japanese Yen or by credit card.

Customers can arrange Chauffeur-Drive services in advance through the Manage Your Booking section on emirates.com or via the Emirates contact centre (03-6743-4567).

The expansion supports Emirates’ ongoing operations in Japan, where the airline serves Haneda, Narita, and Kansai International Airports, and aligns with its focus on providing consistent ground and in-flight services for premium travellers.