APPOINTMENT

JW Marriott Phuket Resort & Spa Appoints Shagun Sethi as Director of Sales & Marketing

JW Marriott Phuket Resort & Spa has appointed Shagun Sethi as Director of Sales & Marketing.

Shagun brings over two decades of experience in the hospitality industry. In her new role, she will oversee the resort’s sales and marketing strategy, including revenue generation, brand positioning, and market development across key segments.

Prior to this, Shagun was associated with ITC Hotels, where she most recently served as National Sales Manager. In this role, she handled group sales across the ITC Hotels and Welcomhotel portfolios and managed national account growth and cross-property sales initiatives.

Earlier, she held the position of Head – MICE & Events at ITC Maurya, where she was responsible for managing weddings, conferences, and large-scale events, along with overseeing client relationships and business development. She has also worked in roles focused on diplomatic missions and government business, engaging with embassies, ministries, and industry bodies.

Shagun’s previous experience includes leadership roles at Maxxfunholidays Pvt. Ltd. as Head of Business Development, Fairmont Hotels & Resorts in a sales and marketing capacity, and Oberoi Hotels & Resorts as Key Account Sales Manager. She began her career with ITC Hotels in sales.

In her new role at JW Marriott Phuket Resort & Spa, Shagun will focus on strengthening sales operations, expanding market outreach, and supporting the resort’s commercial objectives.

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