J.D. Power Crowns WoodSpring Suites as #1

Choice Hotels International, Inc. has announced that the J.D. Power 2024 North America Hotel Guest Satisfaction Index Study has ranked WoodSpring Suites as the top economy extended stay brand.

For the third year, WoodSpring Suites emerged victorious from the survey, being named the top economy extended stay brand in 2023 and the top economy hotel brand overall in 2022. WoodSpring is a brand-new building company that provides longer-term visitors with a friendly atmosphere and reasonably priced weekly and monthly suites that are roomy and intelligently planned, complete with in-room kitchens.

“Choice Hotels is leading the way in the fast-growing extended stay segment, and this recognition, for a third consecutive year, demonstrates our positive preeminent position in the category led by our flagship brand, WoodSpring Suites. We’re extremely proud to share this honour with our development and franchisee operators that continue to deliver a consistent, best-in-class guest experience and performance,” said Matt McElhare, Choice’s vice president and lead for extended stay brands. “With record growth in 2023 and 2024 and an award-winning guest experience, Choice continues to lead in extended stay.”

WoodSpring has 246 open locations nationwide by the end of Q2 2024, and another 264 will be under development. Along with MainStay Suites, Suburban Studios, and Everhome Suites, it is one of Choice’s four extended-stay brands. Choice, a well-established leader in this competitive market, is expected to open its 500th extended-stay hotel by the end of the year.

In its 28th year, the J.D. Power North America Hotel Guest Satisfaction Index Study evaluates performance in six areas to determine total consumer satisfaction: staff service, value for money, food and beverage, guest room, hotel facility, and communications and connectivity. The 2024 study is based on answers from 39,468 branded hotel customers for stays between May 2023 and May 2024 and evaluates the performance of 103 brands across nine market sectors.

About WoodSpring Suites:

WoodSpring Suites is a newly constructed extended-stay brand that provides longer-term customers with an economical stay in a comfortable setting. WoodSpring Suites hotels have more than 200 sites nationwide and provide all-suite accommodations with fully functional kitchens, free Wi-Fi, laundry facilities on-site, and flexible payment choices.