APPOINTMENT
Courtyard by Marriott Mahabaleshwar has announced the appointment of Laxmi Singh as its new Front Office Manager.
She brings over eight years of experience in hospitality operations, guest relations, and team leadership across leading hotel brands.
Rahul Janve, General Manager, Courtyard by Marriott Mahabaleshwar, said, “We are delighted to welcome Laxmi Singh as our Front Office Manager. Her deep understanding of guest expectations, strong operational acumen, and proven track record within the Marriott portfolio make her an invaluable addition to our leadership team. We are confident that her expertise will further enhance our service excellence and elevate the overall guest experience at our resort.”
Before this appointment, Laxmi served as Guest Relations & Loyalty Manager at Courtyard by Marriott Mahabaleshwar, where she played a key role in elevating guest engagement initiatives, enhancing loyalty member experiences, and contributing significantly to guest satisfaction scores. She later moved to Courtyard by Marriott Pune as Assistant Front Office Manager.
Sharing her excitement about the new role, Laxmi said, Courtyard by Marriott Mahabaleshwar holds a special place in my career journey, and I am honored to take on this leadership role. I look forward to building on our legacy of warm hospitality and enriching the overall guest experience.
Laxmi’s career includes roles at Accor Residences, Qatar, The Fern Hotels & Resorts, Taj Hotels & Resorts, and Chhatrapati Shivaji Maharaj International Airport. Her expertise spans front office operations, complaint resolution, VIP guest management, financial accuracy, and team development. She also brings international exposure from her tenure during global events such as the FIFA World Cup 2022.
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