New General Manager at Holiday Inn Katra Vaishno Devi

APPOINTMENT

Holiday Inn Katra Vaishno Devi has announced Gaurav Sharma’s appointment as its new General Manager. With over 18 years of experience in the hospitality industry, Gaurav brings a wealth of expertise and leadership to the property. He continues his journey of growth and success with the InterContinental Hotels Group (IHG).

Gaurav joined IHG in 2019 and has since held key positions at several properties. His most recent role was as Task Force General Manager at the Holiday Inn in Amritsar. He has also worked at the Holiday Inn in Goa Candolim and the Holiday Inn in Agra, where he successfully managed hotel operations, improved guest satisfaction, and implemented strategies for revenue growth. Before joining IHG, Gaurav gained experience with brands such as Lemon Tree, The Leela, Radisson, Pride Hotels, Trident, and Renaissance.

Through IHG’s Room to Grow program, Gaurav has taken advantage of the company’s commitment to employee development. This support has enabled him to assume greater responsibilities and successfully manage multiple hotel operations. Gaurav’s leadership style focuses on operational excellence, enhancing the guest experience, and developing his team. He is dedicated to cultivating a culture of collaboration and innovation, ensuring that each guest has a personalized and memorable experience.

“I am honoured to take on this new role and excited to lead the team at Holiday Inn Katra,” said Gaurav Sharma. “Katra is a unique destination, rich in culture and spirituality, and I am focused on offering millennials and Gen Z travellers an immersive, authentic experience. We will also strengthen our local partnerships to ensure Katra becomes a more vibrant and accessible destination for travellers worldwide.”

Pankaj Gupta, Area General Manager for IHG South West Asia, expressed his confidence in Gaurav’s ability to lead: “Gaurav is the kind of leader who thrives on challenges. He has always stepped in whenever needed—whether for task forces or managing key operations—and brings boundless energy, problem-solving capabilities, and a solutions-driven mindset. We are confident that his leadership will help elevate Holiday Inn Katra as a premier destination in the region.”

Gaurav has been recognized for his exceptional leadership by receiving the Best Manager Award in 2022 from India Biz. The award was presented by the Honourable Union Minister of State for Tourism and highlights his significant contributions to the industry and his commitment to excellence. Outside of his professional life, Gaurav is an avid traveller and enjoys playing volleyball.