Innovative Solutions for Winter Fog from Air India

Overcoming Winter Fog with Air India

Air India recognizes the challenges passengers encounter during the winter months when fog covers northern India, especially in cities like Delhi, where its main hub is situated. This seasonal fog leads to visibility issues, resulting in flight delays, cancellations, and disruptions to travel plans. While this is an annual inconvenience, the airline is committed to addressing these challenges and works diligently to minimize the impact on passengers' travel experiences.

Although the weather is beyond everyone's control, Air India is committed to ensuring that the fog season does not disrupt your journey more than necessary. Here’s how the airline is addressing this issue:

Streamlined Operations to Reduce Delays

Air India has revised its flight schedules to reduce the impact of fog. The emphasis is on long-haul flights and connections between major cities, with the goal of ensuring that passengers arrive at their destinations with minimal disruption. Additionally, the airline is adjusting its staffing levels by providing extra personnel at airports where flights are likely to be diverted to minimize any inconvenience for travellers.

Ensuring Safety with Advanced Training and Technology

The airline has increased the number of pilots specifically trained in low-visibility operations (LVO), enabling it to conduct flights under foggy conditions using the CAT-3 Instrument Landing System (ILS). This advanced technology allows the pilots to land aircraft safely, even when visibility is extremely low. 

Fog Care: Proactive Assistance for Passengers

The airline has launched a Fog Care initiative designed to reassure passengers in the event of delays or cancellations due to fog. The airline will proactively notify travellers flying to or from Delhi about any potential delays or cancellations. In these cases, passengers can reschedule their flights or request a full refund at no additional cost. This initiative ensures that passengers are informed about their travel options, enabling them to make informed decisions about how to proceed.

Take Control of Your Travel Plans: Reschedule or Refund Easily

The Fog Care initiative allows passengers to reschedule flights or cancel bookings without incurring extra fees. If a passenger's flight is affected, they can easily check the status and make necessary changes to their itinerary at no additional cost. This helps them avoid unnecessary waiting at the airport and alleviates the frustration that comes with uncertainty. The goal is to empower passengers to take control of their travel plans, making their experience as smooth as possible—even in thick fog.