THAI Unveils New Royal Silk Class on A320 Aircraft

THAI's New Royal Silk Class

Thai Airways International Public Company Limited (THAI) hosted the "Elevating Travel Experience" event to present its new Royal Silk Class cabin on Airbus aircraft, offering passengers an exclusive journey. This event was attended by Piyasvasti Amranand, THAI Chairman of the Plan Administrator; Chansin Treenuchagron, THAI Plan Administrator; Chai Eamsiri, THAI Chief Executive Officer; Cherdphan Chotikhun, THAI Chief Technical Officer; Korakot Chatasingha, THAI Chief Commercial Officer; along with other senior management members, held at THAI's Maintenance Hangar at Suvarnabhumi Airport.

Korakot Chatasingha, THAI Chief Commercial Officer, revealed, "THAI remains committed to implementing our Commercial Excellence strategy to achieve sustainable revenue and profitability. In 2024, we successfully executed our strategy under the 'One THAI One Fly' campaign, which effectively integrated Thai Smile Airways into the THAI brand. This has led to significant improvements in revenue, aircraft utilization, and the creation of a seamless travel experience for our passengers."

The new Royal Silk Class on our A320 aircraft demonstrates THAI's ongoing commitment in product and service development, which aligned with its customer-centric approach to enhance passenger travel experience.

This upgrade reflects our dedication as Thailand's flag carrier to set new standards in air travel, particularly for short-haul routes. The airline is offering comprehensive full-service features, including spacious seats designed for maximum comfort, state-of-the-art entertainment systems, premium dining, and exclusive privileges that will make every flight memorable, both domestic and international. The service, launched this January, will be available in all 20 aircraft by the second quarter of this year."

The new Royal Silk Class cabin includes 12 seats (available on select flights) organized in a 2-2 layout across the first three rows. Each carefully crafted seat provides a personal area with adjustable headrests and leg rests for added comfort. The seats feature foldable tray tables for dining and personal device use and conveniently located beverage holders by the armrests.

A significant feature of THAI's A320 aircraft is its wireless entertainment system. As the first airline in Thailand, THAI offers wireless entertainment at every seat on domestic flights. Currently, this service is offered on select flights, allowing passengers to experience a variety of content on their devices. In Royal Silk Class, passengers are treated to meals paired with beverages. On flights exceeding 3.5 hours, exclusive amenity kits crafted by Jim Thompson will feature 12 unique designs that beautifully reflect Thai heritage.

Passengers flying in Royal Silk Class will receive numerous exclusive benefits such as Fast Track immigration service, Priority Boarding, Priority Baggage handling, access to the Royal Orchid Lounge, a checked baggage allowance of 40kg along with a 7kg carry-on, and a bonus of 125-150% Royal Orchid Plus miles.

The Royal Silk Class service on A320 aircraft operates 8 domestic routes from Bangkok to Chiang Mai, Chiang Rai, Khon Kaen, Udon Thani, Ubon Ratchathani, Phuket, Hat Yai, and Krabi. Additionally, it serves 22 Asian destinations, such as Taiwan, Hong Kong, Cambodia, Laos, Myanmar, Vietnam, Indonesia, Malaysia, Singapore, India, Nepal, Bangladesh, and Sri Lanka (available on select flights; routes may change).