Air India Introduces AEYE Vision

The Indian airline Air India, in a post on social media, has announced the launch of AEYE Vision - a new feature on Air India's mobile app, which uses AI-based computer vision technology to improve the customer experience of the passengers.

AEYE Vision

In a post on X (formerly Twitter), AI stated, "Air India introduces AEYE Vision, an innovative feature on our mobile app that utilises AI-based computer vision technology to enhance the passenger experience. By scanning your e-ticket, boarding pass or baggage tag, you can now access real-time travel updates effortlessly. Download the Air India app and try AEYE Vision on your next journey."

The feature will give travellers real-time travel updates on flight details, boarding passes, baggage status, and meal options. The feature can be accessed by scanning a code on the ticket, boarding pass, or the baggage tag. This will allow passengers to gain quicker updates as they occur, granting a seamless journey and experience.

Air India, in a bid to better its services, has also announced its decision to introduce Wi-Fi on flights, starting with the A350 aircraft on the Delhi-London route. The route was kickstarted on September 1 and will be operated twice a day.