New General Manager at Crowne Plaza New Delhi Okhla

APPOINTMENT

Crowne Plaza New Delhi Okhla has announced the appointment of Ritesh Sharma as its new General Manager. With over 23 years of experience in hospitality management, Ritesh is recognized for his strategic leadership and expertise in enhancing guest experiences, improving operational efficiency, and fostering team engagement. Among his recent achievements, he successfully led the pre-opening of the Holiday Inn Katra Vaishno Devi, where he quickly positioned the property as a top-ranking hotel on TripAdvisor.

Ritesh Sharma previously held the position of General Manager at Holiday Inn Express New Delhi International Airport T3, where he demonstrated exceptional operational excellence and guest satisfaction, earning several awards for the property. His journey with Crowne Plaza started during his time as Director of Rooms at Crowne Plaza New Delhi Okhla, where he played a key role in achieving high employee engagement scores and operational success.

"I am excited to return to Crowne Plaza New Delhi Okhla," said Ritesh Sharma. "I look forward to collaborating with the talented team to create memorable guest experiences and to drive growth and innovation. Together, we will continue to enhance the exceptional service and brand excellence that Crowne Plaza is renowned for."