tiket.com Extends Partnership with Sabre

Sabre Corporation, a software and technology provider that powers the global travel industry, has announced the extension of its long-standing partnership with tiket.com, the Online Travel Agent (OTA) in Indonesia. With the agreement, Sabre will continue to be tiket.com’s preferred GDS technology partner, using a variety of advanced technology solutions to enhance operations and customer offers.

Extended Partnership

Sabre’s rich global content, including NDC offers, and industry-best shopping APIs will support tiket.com’s commitment to delivering optimum flight choices and travel inventory to consumers. Meanwhile, the agency will adopt Sabre Direct Pay to support its virtual payment needs, delivering a more secure, automated, and integrated payment process.  tiket.com will also continue to deploy Sabre’s advanced automation tools to enhance time and cost efficiencies, while improving customer service, including through Automated Exchanges and Automated Refunds.

“Sabre has been our trusted technology partner since the very beginning, and we’re delighted to extend this strategic partnership by incorporating additional Sabre solutions into our technology stack,” said Andi Hendrawan, director of Transportation, tiket.com. “This renewal strengthens our technology and empowers us to enhance our offerings, deliver superior service to our customers, and expand our global presence with confidence.”

Celebrating its 13th anniversary this year, tiket.com is one of Indonesia’s largest and most comprehensive online travel companies, offering services including flight, train, ferry, bus & shuttle, accommodation bookings, attractions, event ticketing, car rentals, and other travel essentials.

“We’re thrilled to continue our valued, long-standing partnership with tiket.com,” said Brett Thorstad, vice president, Agency Sales & Airline Distribution, Asia Pacific, Sabre Travel Solutions. “Having supported tiket.com’s tremendous growth over more than a decade, we’re committed to providing them best-in-class technology and support to maintain and grow their competitive edge in one of the world’s fastest growing travel markets for many years to come.”