Hyatt Boosts Wellbeing for All

Hyatt is committed to prioritising well-being and has announced a new partnership with Mind Share Partners, a nonprofit focused on improving mental health in the workplace. This collaboration aims to deepen Hyatt's dedication to well-being by promoting a better understanding of mental health, encouraging proactive support when necessary, and fostering a mentally healthy work environment through empathy and feedback from colleagues worldwide.

“At Hyatt, our differentiated approach to well-being starts by actively listening to what truly matters to our colleagues and extends to each guest that steps into a Hyatt hotel around the world,” says Christy Sinnott, Senior Vice President of Talent Management at Hyatt.

“We know wellbeing is deeply personal, which is why Hyatt strives to create a culture of wellbeing at work by offering an array of experiences, tools, and resources that care for both who you are and how you are. Our collaboration with Mind Share Partners is another way we support Hyatt hotels and offices to create a mentally healthy workplace for colleagues to thrive.”

To begin this partnership, Hyatt and Mind Share Partners conducted a series of focus groups and interviews with Hyatt leaders and colleagues worldwide to understand the cultural nuances and stigmas surrounding mental health. With the guidance of Mind Share Partners, Hyatt aims to enhance colleagues' understanding of mental well-being, normalize experiences, reduce stigma, and encourage open conversations about the importance of mental health. A central element of this approach will involve storytelling, starting with Hyatt leaders sharing insights from their personal journeys.

Caring for Our Colleagues During World Mental Health Day and Beyond

In addition to the new collaboration with Mind Share Partners, throughout the week of October 7, Hyatt colleagues worldwide will have access to complimentary virtual sessions with Mind Share Partners to gain a deeper understanding of mental health practices.

Further, Hyatt colleagues continue to enjoy well-being resources and programming that can provide holistic well-being support and inspire well-being practices both inside and outside of work, such as:

• Headspace: This industry-leading collaboration between Hyatt and Headspace, which began in 2019, provides global Hyatt colleagues access to a complimentary Headspace subscription. Headspace offers mindfulness practices to boost mental and emotional health through meditation, guided exercises, and tools to improve sleep.
• Exclusive access to wellbeing content that supports personal and professional growth: Through its many wellbeing collaborations, Hyatt colleagues can access a variety of tools that promote mindfulness practices and support the ongoing pursuit of self-growth, including discounted access to MasterClass content, a selection of guided meditations by Healthy Minds Innovations, and access to a mental wellbeing assessment tool, Hyatt Well-Check.
• Annual Wellbeing Observances: Exclusive tools, programming and spaces to connect and inspire colleagues’ wellbeing practices with dedicated wellbeing observance throughout the year, including Global Wellbeing Week and Global Day of Gratitude – two Hyatt traditions created by and for colleagues – as well as World Mental Health Day.

“With World Mental Health Day approaching, we’re reminded of the vital importance of mental and emotional wellbeing in our daily lives,” said TJ Abrams, Vice President of Wellbeing, Hyatt.

“As a hospitality company uniquely focused on care, wellbeing is engrained in our DNA and the ultimate expression of our purpose – we care for people so they can be their best. We are deeply committed to working with industry-leading brands and experts to provide thoughtful and impactful resources to help all we care for – guests, World of Hyatt members, customers and colleagues – so they may prioritize their personal wellbeing journeys.”

Supporting Guest, Member and Customer Wellbeing Journeys

With care at the forefront, Hyatt ensures every guest, member, and customer touchpoint is crafted with meaning and intent to support all facets of their well-being before, during, and after their stays at Hyatt hotels.

• Complimentary Miraval Class: In honour of World Mental Health Day, Hyatt is offering a complimentary meditation class with Miraval Arizona’s Richard Noel to support the mental health of Hyatt’s global community. Tune in on Hyatt’s social channels at 9 a.m. CT on October 10 to experience one of the most sought-after mindfulness activities at Miraval, Hyatt’s luxury and award-winning wellness resort and spa brand. 
• World of Hyatt and Headspace: Hyatt guests and World of Hyatt members can access complimentary meditation and mindfulness content on the World of Hyatt app or via in-room televisions to enhance mental well-being on and off the road. Guests and members can also experience Headspace’s premium coloured noise content in-app and in-room with a sampling of relaxing sounds to help drift off, relax or focus. For additional mindfulness content, members receive a complimentary one-month trial subscription to Headspace Premium. The 30-day free trial subscription is subject to Headspace Terms & Conditions, auto-renews at $12.99/ month after the first month and may be cancelled anytime.
• Peloton: Earlier this year, World of Hyatt announced its plan to become the first global hospitality loyalty program to reward members for doing Peloton workouts and prioritising well-being while travelling at participating hotels. Soon, World of Hyatt and Peloton Members will be able to link their accounts to earn World of Hyatt points when using Peloton equipment at select Hyatt properties globally.
• Masterclass: Hyatt guests and World of Hyatt members can access complimentary MasterClass classes in-room on various topics such as business and critical thinking, writing, content creation, and cooking to support their growth and emotional well-being at nearly 400 properties globally. Beyond the hotel stay, World of Hyatt members can enjoy up to 30% off the first year of an annual MasterClass subscription.
• World of Hyatt FIND Experiences: Whether it's discovering local cultures that feed into emotional and mental well-being, enjoying culinary experiences that power the body or restoring energy through mindful movements, World of Hyatt members can explore 600+ global FIND experiences on and off-property that meet guests where they are in their wellbeing journeys.
• Wellbeing Collective for Meetings and Events: Offering a renewed approach to customer wellbeing, Hyatt’s Wellbeing Collective encompasses more than 50 global properties, providing thoughtfully crafted wellbeing experiences that group customers can book to support their personal wellbeing journeys. Additionally, as a part of the Together by Hyatt philosophy, which guides the way hotels create experiences and deliver more connected meetings and events, Hyatt has captured seven key principles of holistic and mindful gatherings in a Mindful Meetings Guide, which aims to make meetings more intentional, infuse wellbeing practices in simple yet effective ways, and create an environment that leaves attendees energized and rejuvenated.