Air New Zealand successfully carried out the world’s first operating flight in which the cabin crew used New Zealand Sign Language.
Air New Zealand has successfully carried out the world’s first operating flight where the cabin crew used New Zealand Sign Language to communicate the announcements and services to the passengers on board.
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Air New Zealand carried out the world’s first operating flight in New Zealand Sign Language
The special flight—NZ421 from Auckland to Wellington—was arranged to celebrate New Zealand Sign Language Week (6-12 May). The crew consisted of five flight attendants who all had a basic grasp of the language. In addition, every seat was provided with flashcards that presented signs for items like water, food, etc., encouraging the passengers to use the signs for communication.
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The flight also had important figures on board like NZSL Week Ambassador Jon Tai-Rakena and CEO of Deaf Aotearoa Lachlan Keating, who were all praises of the campaign. According to The New Zealand Herald, the flight contained around 30 deaf passengers who were travelling to attend the NZSL Awards hosted by the government. The passengers, too, were appreciative of the efforts taken by Air New Zealand and recited successful stories of their journey where they felt understood and included in the air travel society.