APPOINTMENT
Meliá Pattaya Hotel has announced the appointment of Susan Nonthawilai as its YHI Spa Manager.
Susan is a seasoned wellness professional, holding over a decade of experience in the hospitality sector and with an expertise in spa operations and team leadership.
Prior to her appointment, Susan held the position of Spa Manager at the InterContinental Pattaya Resort where she was working in since 2020. She started her career as a spa receptionist at Sheraton Pattaya Resort in 2013. She was promoted to the position of spa supervisor at InterContinental Pattaya Resort in 2015 and gradually grew in the ranks, becoming the resort’s assistant spa manager in 2018.
In her new role, Susan will oversee the daily operations of Meliá Pattaya YHI’s Spa and lead her team to achieve high standards of service and drive revenue growth.
“Susan is an exceptional operator who started her career right here in Pattaya and steadily rose through the ranks due to her unwavering dedication and results-orientated approach,” said Meliá Pattaya Hotel’s General Manager Javier Gimeno.
“She has hit the ground running, opening our signature YHI Spa with a second-to-none spa menu delivered by a motivated team amid a serene, welcoming environment.”
“Leading YHI Spa is an incredible opportunity to leverage my expertise in spa management, guest service and business development to establish our spa as a go-to in Pattaya,” Susan Nonthawilai added.
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