Accor Teams are All Set for the Paris 2024 Paralympics

150 Accor employees, known as Heartists, have volunteered to accompany the athletes during the Paris 2024 Paralympic opening ceremony. The Heartists will display their vision of hospitality by welcoming, supporting and serving the athletes and delegations before the Place de la Concorde parade on August 28. This will include welcoming and directing them as they arrive by coach, preparing and organizing the official flags for the various delegations, handing out moist towels and mist sprays, and giving athletes the chance to relax using massage tools and taking souvenir pictures, all the while using all of Accor’s skills and hospitality expertise to serve the more than 5,000 individuals taking part in the parade.

Statement

Sébastien Bazin, Accor chairman and CEO, said, “The 2024 Paris Olympics were a huge success enjoyed by athletes, spectators and travelers from all over the world. Our employees in the Villages worked exceptionally hard throughout the Games to ensure everyone had an unforgettable experience. Accor will once again be delighted to demonstrate, with the same dedication, its expertise and values of inclusion during the Paris 2024 Paralympic Games.”

1,000 remote controls

Accor will distribute 600 standardized remote controls to athletes on their arrival at the Paris 2024 Athletes Village as well as an additional 400 within its hotels, thereby enabling visitors to move around independently. These remote controls activate all the tailored multisensory features (audible signage in selected Group hotels and the Paris 2024 Athletes Village, sound modules at traffic lights, etc.), thus enabling blind and visually impaired people to move around in complete safety.

400+ Accor hotels are involved in the initiative. The French government’s “Tourisme & Handicap” certification recognizes businesses that are committed to a policy aimed at improving accessibility, thus promoting inclusive tourism. This initiative and the certification criteria ensure that Accor hotels address the specific needs of people, irrespective of their type of disability – whether auditory, cognitive, physical or visual. With more than 400 hotels involved in the initiative, Accor is pursuing its aim to make its hotels accessible to all.