APPOINTMENTS
The Ritz-Carlton, Bangalore has announced three key appointments to its leadership team, reinforcing its commitment to innovation and elevating guest experiences.
John Paul- Director of Human Resources
John Paul brings extensive experience in leading HR initiatives and driving organisational success to his new role as Director of Human Resources. Most recently, he served as Director of Human Resources at W Goa, where he demonstrated excellence in strategic leadership, organizational development, and operational efficiency.
“Throughout my career, I have championed the philosophy that exceptional associate experience is the foundation of extraordinary guest service,” says John Paul. “At The Ritz-Carlton, Bangalore I look forward to implementing innovative HR strategies that honor our people-first culture while embracing progressive practices. True organizational success lies not just in what we achieve, but in how we empower our associates to thrive, creating an environment where talent flourishes and guest satisfaction naturally follows.”
In his role, John Paul will spearhead all Human Resources and Training functions, ensuring hotel operations through strategic recruitment, associate engagement, brand compliance, and stakeholder coordination.
Chef Saurabh Tyagi- Director of Culinary
Chef Saurabh Tyagi brings two decades of experience to his new role. He has worked with some of India’s famous hotel chains including The Oberoi Hotels and Resorts, The Leela Palace and Resorts, and Ananda in the Himalayas.
“Culinary artistry is about creating experiences that nourish both body and soul,” says Chef Saurabh Tyagi. “My approach combines traditional techniques with innovative wellness concepts, always ensuring that clear communication and mutual respect form the foundation of our kitchen operations. I believe in making well-thought, and decisions that honor our culinary heritage while embracing contemporary dining trends.”
At The Ritz-Carlton, Bangalore, Chef Tyagi will lead the culinary team in reinventing and elevating the dining landscape while delivering memorable guest experiences.
Dinesh Kumar- Director of Services
With a career spanning 18 years in the hospitality industry, Dinesh Kumar is bringing deep expertise and insight into housekeeping operations, guest satisfaction, budgeting, sustainability, and inventory control.
Most recently, he served as Executive Housekeeper at The Leela Palace Chennai, where he played a key role in the successful launch of operations. An alumnus of Canan School of Catering and Hotel Management, he also holds a Diploma in Hospitality Management from the American Hotel and Lodging Association (AHLA).
In his role at The Ritz-Carlton, Bangalore, Dinesh will oversee all housekeeping operations while implementing sustainable practices and maintaining the exacting standards that define The Ritz-Carlton experience.
Commenting on all three appointments, Reuben Kataria, General Manager, said, “These strategic additions to our leadership team reflect our comprehensive commitment to excellence across all operational areas. John’s innovative HR approach, Chef Saurabh’s culinary mastery and his housekeeping expertise create a powerful leadership foundation that will elevate every aspect of our guest experience. Their collective dedication to maintaining the highest standards, combined with their proven track records of success, aligns perfectly with our vision of creating Ritz-Carlton guests for life.“
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