New Learning & Quality Manager Appointed At Holiday Inn Mumbai International Airport

APPOINTMENT

Holiday Inn Mumbai International Airport has appointed Mallika Rai as its new Learning and Quality Manager.

Mallika brings over two decades of diverse experience in the hospitality industry, with expertise in operations and training. Her proven expertise in leadership and development, combined with her operational acumen, will make her a valuable member of the hotel team.

She started her career as a Front Office Executive at Oberoi Hotels & Resorts. Before her appointment at Holiday Inn Mumbai International Airport, Mallika served as the Pre-Learning and Development Manager at Hilton Garden Inn Surat. She pursued her hospitality career at the Taj, where she transitioned from Front Office operations to Learning and Development, marking a significant growth in her career.

Following her tenure at Taj, she spent nearly five years at Accor, where she had a key role in advancing Learning & Development initiatives across a range of brands, including Mercure, Novotel, and Grand Mercure.

“We are delighted to welcome Mallika to our leadership team,” said Subhrajit Bardhan, General Manager of Holiday Inn Mumbai International Airport. “Her extensive experience, passion for people development, and dedication to excellence will play a crucial role in elevating our service standards and guest satisfaction.”