Marriott International Announces Strategic Agreement with PathSpot

Marriott Boosts Safety with PathSpot

Marriott International has formed a strategic alliance with PathSpot Technologies, Inc., known for its real-time hygiene management and digital kitchen systems that aid in preventing illness through handwashing verification and equipment oversight. Upholding its commitment to hospitality innovation, especially in food and beverage services, Marriott stands as the first hospitality company to deploy PathSpot technology across its vast network of more than 9,300 properties in the U.S., Canada, the Caribbean, Latin America, Asia Pacific, Europe, and the Middle East.

“As the world’s leading global hospitality company with over 10,000 food and beverage operations, $7 billion in sales, and 53 Michelin stars across more than 30 leading brands globally, Marriott is focused on the health and safety of the millions of guests that our properties serve each day,” said Stephen Toevs, Vice President of Culinary Operations for Marriott International.

“Our collaboration with PathSpot allows Marriott to offer properties cost-effective technology that monitors food safety procedures more efficiently and effectively while empowering associates to better meet the needs of customers."

PathSpot's technology employs a network of sensors alongside visible, audible, and electronic signals to promptly alert associates using the scanners whenever it detects invisible contamination and signals the need for additional handwashing. By leveraging PathSpot’s Hand Scanner technology and logging system, Marriott properties can effectively comply with strict operational protocols, enhancing the efficiency of handwashing record-keeping and monitoring.

Every Marriott property equipped with PathSpot hand scanner technology has also adopted the PathSpot SafetySuite. These integrated hardware and software solutions are aiding properties in modernizing, digitizing, and enhancing their back-of-house operations, leading to advancements in health and safety protocols. One such improvement is PathSpot’s real-time temperature monitoring, which continually logs temperatures in refrigerators and freezers, promptly notifying staff of any temperature fluctuations that could affect food quality. 

The implementation of PathSpot’s Hand Scanners and SafetySuite has helped properties save an estimated two to eight hours per day in back-of-house monitoring and logging. This has freed up associates to focus on guest-facing efforts and allowed properties to create efficiencies in maintenance and engineering costs while also reducing food waste and energy consumption.

"Marriott is an industry leader in its dedication to health and safety across its portfolio,” said Christine Schindler, CEO and Co-Founder of PathSpot.

“By offering PathSpot's cost-effective food safety and operations technology to its properties, Marriott is promoting consistency, quality, efficiency, in their food and beverage operations while focusing on sustainability. We are grateful to work alongside Marriott as they take another proactive step to strengthen their rigorous safety standards. Our contamination-detection technology helps prevent foodborne illness before it can spread, ensuring a higher level of food safety for everyone they serve.”

Marriott’s dedication to innovation started nearly a century ago. Steered by its core value of adapting to change while prioritizing its associates, guests, owners, and franchisees, Marriott is currently spearheading transformation in the hospitality sector. This includes innovative investments, research and development, creative partnerships, and initiatives designed to test and learn on a large scale. Alongside its strategic agreement, Marriott has also engaged in a minority equity investment in PathSpot.