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Future of Aviation is on the Line
as Urgent Support is Needed

  (L) Luis Felipe de Oliveira, World Director General, ACI; (R) Tourists heading for their destination trip

New forecasts from Airports Council International (ACI) World show the path to recovery in 2021 will be slow and uncertain and, without government policy support and assistance, the industry continues to face collapse.

ACI World’s most recent COVID-19 impact analysis revealed the global airport industry experienced a reduction of more than 6 billion passengers by the end of 2020, representing a decline of -64.2% of global passenger traffic, with a reduction in revenue of $111.8 billion.

ACI’s newly published World Airport Traffic Forecasts reveal, over the next five years, global passenger traffic worldwide is expected to grow at an annualized rate of +2.4%, affected negatively in the short term by the continuing effects of the pandemic.

Recovery is likely to be uneven across the world. While markets with significant domestic traffic are not expected to recover to pre-COVID-19 levels before 2023, markets with a significant share of international traffic will recover much more slowly.

ACI believes this slow recovery will only be possible, however, if governments introduce a consistent approach to testing to promote travel and do away with restrictive quarantine measures with a coordinated and risk-based approach to combining testing and vaccination introduced going forward.

“The prospects for recovery in the aviation industry have taken a hit following the introduction of renewed travel restrictions and lockdowns in response to new variants of the COVID-19 virus emerging,” ACI World Director General Luis Felipe de Oliveira said. “While ACI forecasts show there is a pathway for a long term recovery, this can only be possible if a solid foundation can be laid in the short term with government policy support and direct assistance.

“The rapid deployment of vaccines is welcomed but there will be a considerable period before they are widely available so, in the meantime, there must be a proportionate approach to vaccination before travel balanced with a risk-based approach to testing.

“A coordinated approach to testing and vaccination will ensure the health and safety of passengers, staff and the general public, promote travel, and allow us to do away with restrictive quarantine measures that are hampering the industry efforts to prepare for a sustained recovery.”

The World Airport Traffic Forecasts show Asia-Pacific and Latin America-Caribbean are predicted to experience the fastest growth, achieving five-year growth rates of +3.5% and +3.1%, respectively. Africa, Europe, the Middle East, and North America will see a more modest expansion, with growth ranging from +1.2% to +1.9%.

China is expected to become the largest passenger market in 2031 surpassing the US and is projected to continue to dominate passenger rankings in 2040 with just over 3.6 billion passengers, an 18.3% share of the global passenger traffic market. The US and India follow, with 2.9 and 1.3 billion passengers, respectively. Together, the three countries will handle almost 40% of global passenger traffic.

  A tourist family at the airport

Emirates Rolls Out COVID-19 Vaccination

  Doctor injecting COVID-19 vaccine

The Emirates Group recently rolled out a COVID-19 vaccination programme for its substantial UAE based workforce in coordination with the Dubai Health Authority and the Ministry of Health and Prevention. The inoculation drive began this morning, with priority being placed on its frontline aviation workforce, including Cabin Crew, Flight Deck and other operationally focused roles.

The airline, along with dnata, are among the first transport and air services organisations in the world to offer employees the option to get vaccinated against the COVID-19 virus. Over the course of the pandemic, Emirates and dnata have implemented multiple layers of safety measures, to ensure the health and safety of customers, employees and the communities served. The rollout of its vaccination programme is another step forward, helping to safeguard the health and wellbeing of aviation employees who serve the travelling public and help move essential goods around the world. The Emirates Group is making both the Pfizer-BioNTech and Sinopharm vaccines, which have been approved by the UAE health authorities, conveniently accessible to its employees at various company locations across the UAE. Inoculation appointments will run 12 hours a day, 7 days a week to ensure as many essential aviation workers as possible can get the vaccine.

ACI & Amadeus Announce Partnership

  Bruno Spada, EVP Airport IT, Amadeus

Airports Council International (ACI) World and Amadeus have recently announced a new enhanced long-term strategic partnership to deliver ACI’s world-renowned Airport Service Quality (ASQ) awards and the Customer Experience Accreditation programme.

This renewed partnership comes at a time when it has never been more important for airports to listen to the voice of their customers as they prioritize the changing needs of passengers. This is fitting as Amadeus supports airports with their operations to improve the travel experience for passengers all over the world.

“ACI’s Airport Service Quality programme is a vital tool for airports as they adapt their processes to ensure health and safety measures and the customer experience continue to meet the changing needs of passengers and lead a recovery from the impacts of the COVID-19 pandemic,” ACI World Director General Luis Felipe de Oliveira said. “Our renewed and enhanced partnership with Amadeus will allow us to recognize and celebrate those airports that best listen to their customers and respond in a way that meets their changing expectations in improving the passenger experience and provide a hygienic and safe airport environment. Partnerships like this one with Amadeus who support airports with their operations to improve the travel experience for passengers all over the world, bring the industry together and are important to move aviation forward during the recovery process and beyond.”

Bruno Spada, EVP Airport IT, Amadeus said: “Airports across the world are adapting the passenger experience to provide a safer, smoother and more streamlined airport journey, from check-in to boarding. New technologies like biometric digital identity and contactless self-service will be integral to helping our industry to rebuild air travel so that it’s better for passengers and stakeholders alike. That’s why we have committed to expanding our partnership with ACI. The Airport Service Quality Awards shine an important light on industry best practice with the Customer Experience Accreditation programme offering a structured path for management teams seeking to hone the knowledge and skills that will be as vital as travel recovers. Amadeus is proud to be working with ACI on these important initiatives.”


(For full stories read SAFARI INDIA