Air India Launches ‘ZipAhead’ Priority Check-In And Handling Service For Economy Class Guests

Air India’s New ‘ZipAhead’ Service

Air India has announced the launch of ‘ZipAhead’, a paid service offering priority check-in and priority baggage handling to Economy Class travellers on flights within India.

The service is designed to enable time-conscious travellers who are otherwise not eligible for priority services to save time at on-ground touchpoints and breeze through airports.

Air India guests opting for the ‘ZipAhead’ service will be able to check-in at the airline’s dedicated Premium Economy check-in counters and enjoy priority baggage handling services. The service is currently available for departures from six Indian airports, namely, Delhi, Mumbai, Hyderabad, Chennai, Bengaluru, and Kolkata, at nominal fees as follows:

• INR 499: If purchased more than 6 hours before departure
• INR 699: If purchased within 6 hours of departure

‘ZipAhead’ is available for purchase up to 75 minutes before departure through Air India’s website, mobile app, airport ticketing offices (ATO), and customer contact centre.

Priority services are complimentary for Platinum and Gold members of Air India’s Maharaja Club loyalty programme, regardless of the fare type or class of travel they choose.

Air India

Air India is the flag carrier of India with its main hub at Indira Gandhi International Airport in Delhi, and secondary hubs at Kempegowda International Airport in Bengaluru and Chhatrapati Shivaji Maharaj International Airport in Mumbai, alongside several focus cities across India. Headquartered in Gurugram, the airline is owned by Air India Limited, which is owned by the Tata Group and Singapore Airlines. As of November 2024, the airline serves 102 domestic and international destinations operating a variety of Airbus and Boeing aircraft and is the second-largest airline in India in terms of passengers carried after IndiGo. Air India became the 27th member of Star Alliance on 11 July 2014.